Returns will be accepted up to 15* days from the day it was received if the Product is returned in its original package, in a new condition, with all the parts, and without any physical damage.
A full refund will be issued, less shipment and a possible re-stocking fee of up to 15% of the Product price, which may be applied, depending on the condition of all the parts.
After 15 days no refund will be provided however the Product is covered under the provided warranty.
If you are eligible for a return, please contact us at [email protected] and provide proof of purchase.
Cancellation policy
Orders may be canceled before shipping. In the case of cancellation up to $50 payment processing/refund processing fees and may be deducted from your refund.
After the product was shipped, the order may be canceled up to 7 days from the day it was received as long as the box was not opened, and the product was not tested or used. Refunds will be received only once the product is received back at our facilities. In the event of cancellation up to $75 restocking fee and shipping costs may be deducted from your refund.
If the order is canceled after 7 days or the box was opened, it is considered a “return” – see “return” terms below.
If you are eligible for cancellation of your order, please contact us at [email protected] and provide proof of purchase.
Refund policy
Once your return is received and its state is confirmed, the purchase price less shipping and/or restocking fees will be processed, and a credit will be applied to your credit card or pay-pal account within 5 business days.
